Every company on Diligence Exchange carries an inDEX score out of 100, built from accreditation, payroll verification, pack completeness and network activity.
Ask whether a supplier is compliant and everyone says yes. What differs is how much evidence sits behind the answer.
One company has current packs, verified payroll and a clean public record you can check today. Another has an assurance email. Both give you the same answer.
So everyone in the chain ends up making the same judgement call on very different amounts of proof, and the operators doing the most work have no way to show it.
FCSA Accreditation sets the standard. inDEX shows how much verified evidence a company has on the platform to demonstrate it.
Whether a company holds current FCSA Accreditation, and whether that status is live today rather than on the date a certificate was issued.
The proportion of payments checked and verified against payroll integrity rules. Evidence of what the payroll actually did, every cycle.
Whether corporate and engagement packs are complete, current and published, or sitting with missing and stale sections.
How the company behaves inside Diligence Exchange: responding to access requests, keeping relationships current, maintaining its record.
How a company conducts itself in the wider market, read from publicly accessible records: Companies House filings, credit data, county court judgements, insolvency events and director history.
The Marketplace is a browsable directory of every company on Diligence Exchange, listed with its inDEX score.
For recruiters, MSPs and neutral vendors, it’s a way to find new umbrella partners who are already verified rather than starting from a cold list and a questionnaire.
For umbrellas, it’s the other half of the point. Doing compliance properly has always cost time and money and returned very little you could show a prospect. A visible score and a marketplace listing turn that work into something commercial.
Compliance claims are easy to make and hard to prove.
Diligence Hub exists to make good operators easy to identify and bad practice harder to hide, raising standards across the whole market, not just for one customer.
The same ambition that drives FCSA Accreditation now runs through Diligence Hub.
The Freelancer & Contractor Services Association (FCSA) is the UK’s leading professional membership body dedicated to raising standards and promoting supply chain compliance for the temporary labour market. Our Members provide umbrella employment, self-employed services, accountancy, and business support solutions to the contingent workforce.
At time of writing, FCSA has more than 60 Accredited Members who collectively represent over 180,000 workers engaged as employees, making them, collectively, one of the largest employers in the UK.
FCSA works extensively with government and other stakeholders to ensure the sector is moving in the right direction for both the workers, and the companies that employ them.
